Exchange Request

Product Exchange Policy

Who is Eligible for Exchange?

  • Products must be exchanged within 7 days of delivery
  • Items must be unused, unworn, and in original condition with all tags attached
  • Original packaging must be intact
  • Products damaged during shipping or defective items are eligible for exchange
  • Wrong size or color received can be exchanged
  • Sale items and final sale products are not eligible for exchange

Exchange Request Form

Important Instructions:

  • Please fill out all fields accurately
  • You must provide an unboxing video showing the parcel opening from start to finish
  • The video should clearly show the product condition and any defects/issues
  • Ensure all customer details match your order information
  • Keep your original packaging until the exchange is approved

Required Information: